Ok25 Terms and Conditions – Complete Platform Usage Guide

By accessing, registering for, or using any services offered by ok25 through ok25.fun or the ok25 mobile app, you agree to be bound by all terms and conditions set out in this document. These terms constitute a legally binding agreement between you as the user and ok25 as the platform operator.

If you disagree with any part of these terms, you are advised not to use ok25's services. Continued use of our platform following any amendment to the terms constitutes your acceptance of the revised terms.

To use ok25 services, you must meet the following eligibility requirements:

• Aged 18 years and above at the time of registration and throughout the duration of account use.
• Being an individual with the legal capacity to enter into a binding contract.
• Not appearing on any prohibition or restriction list issued by any relevant authority.
• Registering for personal use only and not on behalf of any third party.
• Not currently undergoing bankruptcy or insolvency proceedings that would affect your financial capacity.

Ok25 reserves the right to request relevant proof to verify user eligibility at any time. Failure to provide the required documentation within the specified period may result in temporary account suspension or closure.

Each user is only permitted to own one active account at ok25. Multiple account registrations are strictly prohibited and may result in the closure of all associated accounts along with forfeiture of their balances.

During registration, you are required to:

• Providing accurate, current and complete personal information including your full name, date of birth, phone number and a valid email address.
• Completing the KYC (Know Your Customer) verification process by uploading a valid proof of identity such as your MyKad or passport.
• Setting a strong password and keeping it confidential from others.
• Informing ok25 promptly of any changes to your personal information.

Ok25 uses 256-bit SSL encryption to protect all personal data collected during the registration process. Your information is handled in accordance with the ok25 Privacy Policy, which can be referenced separately.

Ok25 supports a wide range of popular payment methods in Malaysia, including DuitNow, Touch 'n Go eWallet, GrabPay, and direct bank transfer. All financial transactions are processed through secure, encrypted channels.

Deposit rules:

• The minimum deposit amount is as stated on the Deposit page of the ok25 platform.
• Ok25 reserves the right to request verification of the source of funds for deposits exceeding a certain threshold.
• Deposited funds may only be used for gaming purposes within the ok25 platform.
• Ok25 does not accept deposits from third-party accounts — all deposits must originate from an account registered in the user's own name.

Withdrawal rules:

• Withdrawals are only processed to a bank account or digital wallet registered under the same user's name.
• The withdrawal process is subject to the completion of all applicable bonus wagering requirements, where relevant.
• Ok25 processes withdrawals within the timeframes stated on the platform's Deposit and Withdrawal page.
• Ok25 reserves the right to delay withdrawals for security review or identity verification purposes.

Ok25 offers a variety of bonuses and promotions from time to time to provide added value to our users. Each bonus is subject to specific terms and conditions stated alongside the respective offer.

General ok25 bonus terms:

• Each bonus has a wagering requirement that must be met before a withdrawal can be made.
• Bonuses may only be claimed once per promotion unless otherwise stated.
• Ok25 reserves the right to cancel any bonus if a user is found to be exploiting the bonus system in an unfair manner.
• Bonuses cannot be transferred between accounts or directly converted to cash unless specific conditions have been met.

All games available on the ok25 platform – including Live Casino, Slots, Fish Shooting Games, Sports Betting, and other games – are governed by each game's specific rules. Users are responsible for understanding the game rules before playing.

• Ok25 uses an independently certified RNG (Random Number Generator) system to ensure fairness across all digital games.
• Live Casino games are operated by real human dealers and continuously monitored to ensure game integrity.
• Game outcomes determined by the ok25 system are final and cannot be disputed, except in cases of verifiable technical errors.
• Ok25 reserves the right to void rounds or bets in the event of a technical error or system failure that affects game outcomes.

Ok25 users are prohibited from engaging in the following actions that could compromise the integrity of the platform or affect other users:

• Using bots, automated scripts, or any tools that enable gameplay without human involvement.
• Colluding with other users to exploit games or the bonus system.
• Attempting to hack, breach or disrupt the ok25 platform's operations in any way.
• Opening multiple accounts to claim bonuses repeatedly.
• Using your ok25 account for money laundering or any other illegal activity.
• Spreading false or misleading information about ok25 to the public.

Violation of any of the above rules may result in immediate account suspension or closure, forfeiture of balance, and legal action where necessary.

You are solely responsible for keeping your ok25 account login credentials secure. ok25 will not be liable for any losses resulting from unauthorised access caused by your own negligence.

• Do not share your password or account login details with anyone.
• Enable two-factor authentication (2FA) for stronger account protection.
• Log out of your account after each session, especially when using a shared device.
• Notify the ok25 support team immediately if you suspect your account has been compromised.

Ok25 will never ask for your password via email, message, or any other communication channel. Any communication requesting such sensitive information is fraudulent — do not respond.

Users may close their ok25 account at any time by contacting our support team. Before closure, all wagering requirements tied to active bonuses must be completed, or those bonuses will be forfeited.

Ok25 reserves the right to suspend or close a user's account without prior notice under the following circumstances:

• Violation of the terms and conditions set by ok25.
• Suspected fraudulent activity or money laundering.
• Failure to submit the required identity verification documents.
• Using the account for activities that violate applicable laws.
• Requests from relevant authorities.

Ok25 is not liable for any indirect, consequential, or punitive losses incurred by users as a result of using our platform, including but not limited to:

• Service disruptions caused by factors beyond ok25's control, such as internet outages, power failures or natural disasters.
• Financial losses resulting from legitimately conducted game outcomes.
• Transaction processing delays caused by third parties such as banks or digital wallet providers.

Ok25 strives to keep the platform running without interruption 24/7. Periodic maintenance may be required, however, and users will be notified in advance whenever possible.

Ok25 reserves the right to amend, update, or improve these terms and conditions at any time based on business requirements, regulatory changes, or to enhance user protection.

When material amendments are made:

• Ok25 will display a notice on the website and mobile app at least 7 days before any changes take effect.
• Users will be notified via their registered email of any such changes.
• The "Updated" date at the top of this document will be revised to reflect the date of the latest amendment.

Continued use of the ok25 platform after changes take effect constitutes acceptance of the amended terms. If you disagree with the amendments, you may close your account before the changes come into effect.

If you have any questions, concerns or feedback regarding ok25's terms and conditions, our support team is ready to assist you. We are committed to providing clear answers within a reasonable timeframe.

You can reach the ok25 support team via:

• Live chat available directly within the ok25 platform (available 24/7)
• Email: [email protected] (replied within 24 business hours)

For issues related to responsible gaming, you may also refer to the Responsible Gaming ok25 featuring helpful resources and support tools.